Automate customer support with WHMCS
Konrado uses your WHMCS data to answer questions, handle routine tickets and prepare replies for your team.
What Konrado does with WHMCS
Once connected, Konrado uses customer, service and billing information from WHMCS to answer questions and help your team handle support tickets.
Clients
Identifies customer accounts and checks contact details before replying.
Services
Checks hosting, VPS and domain status, including renewals and suspensions.
Products
Uses your product catalog and prices to recommend hosting plans and upgrades.
Invoices
Checks payments, outstanding invoices and due dates to answer billing questions.
Tickets
Reads ticket history, answers routine requests and prepares replies for your agents.
Handover
Passes conversations to your team with the relevant information when human support is needed.
Examples of customer support with WHMCS
See how Konrado can answer customer questions using real account, service and billing information.
Suspended service
“Why is my website down?”
Your hosting service is suspended because invoice #10482 is overdue. You can pay it here, and the service will be reactivated.
Plan recommendation
“Which plan should I choose for a WooCommerce store?”
For a WooCommerce store I recommend Business: 50 GB NVMe and daily backups for $14.99 / month. You can upgrade in your client area.
Domain renewal
“When does my domain renew?”
example.com renews on 12 March 2027. Auto-renewal is on, so the renewal invoice will be created before that date.
Invoice explained
“Why was I charged $36 this month?”
Invoice #10517 includes your Business plan ($14.99), the example.com renewal ($12.99) and an SSL certificate ($8.02).
Plan upgrade
“Can I upgrade without losing my files?”
Yes. Moving from Starter to Business keeps all your files and emails. You only pay the difference for this billing period: $6.40.
Cancellation
“How do I cancel my hosting?”
Go to Services → Request Cancellation in your client area. Your plan stays active until 14 November 2026, the end of the paid period.
Connect WHMCS and start automating support
Start free and let Konrado answer common billing, account and service questions using your WHMCS data.