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Konrado supports your platform’s users 24/7

Questions about accounts, subscriptions, listings or transactions? Konrado answers them with your platform data and leaves disputes to your team.

Ready in 5 minutes. No credit card required.

Karolina Bal
Karolina BalSupport Team Supervisor, INBS.Software
Support isn’t only about solving the issue, it is about maintaining trust.
21%automated replies for PanelAlpha
PanelAlphaOnline software platform

PanelAlpha is a platform for hosting and server management. Its support team uses Konrado to answer recurring customer questions and prepare replies for more technical issues. Don’t take our word for it. Read the PanelAlpha support story

Konrado helps different users with different questions

A buyer checking an order needs different information from a seller managing listings. Konrado uses the relevant account information to help each of them.

LListora HelpOnline · replies instantly
Today
I changed my email and now I can’t sign in.
Your account now uses anna.novak@mail.com. Sign in with it and your current password, or reset the password from the sign-in page.
Based on: Account data
Ask about your account or orders
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LListora HelpOnline · replies instantly
Today
Where is my order #4790?
The seller shipped it yesterday with DPD. It should arrive tomorrow between 10:00 and 14:00.
Based on: Order data
Ask about your account or orders
Powered by Konrado.AI
LListora HelpOnline · replies instantly
Today
Why can’t I publish new listings?
You’re on the Starter plan, which includes 20 active listings, and all 20 are live. End a listing or upgrade to Pro to publish more.
Based on: Subscription and listings
Ask about your account or orders
Powered by Konrado.AI
LListora HelpOnline · replies instantly
Today
I didn’t get the password reset email.
Reset emails can take a few minutes. Check your spam folder, or request a new link from the sign-in page.
Based on: Help center
Ask about your account or orders
Powered by Konrado.AI
LListora HelpOnline · replies instantly
Today
Why was I charged €12 this month?
That’s your Pro plan renewal from October 3. You can change or cancel your plan anytime in Settings → Subscription.
Based on: Subscription data
Ask about your account or orders
Powered by Konrado.AI

Users get help without leaving your platform

Konrado answers common questions directly inside your website or app, so users can get help while continuing what they were doing.

02:14Answered

Answers use each user’s account information

Konrado checks connected account, subscription and transaction details to provide information relevant to the person asking.

AccountSubscription

Sensitive cases stay with your team

When users report disputes, billing exceptions or other unusual problems, Konrado can pass the conversation to a person with its full history.

Automatic replyYour support teamWith the full conversation

Free to start

Start with 500 free credits. No credit card required.

Live in 5 minutes

Connect your systems, add the chat to your website and go live. No developer needed.

Secure by default

Your customer data is never used to train AI and stays in a separate environment.

Let Konrado help your platform’s users around the clock

Start free and let Konrado answer everyday account questions while your team handles sensitive cases.