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Automate customer support on WhatsApp

Konrado replies to WhatsApp messages 24/7 using your knowledge and customer data, while your team stays on call.

Ready in 5 minutes. No credit card required.

What Konrado does on WhatsApp

See how Konrado handles the questions your customers ask every day.

NordwearBusiness account
Hi! Where is my order #4821?14:32
Hi Anna! Your order #4821 was shipped today with DPD. It should arrive tomorrow between 10:00 and 14:00.
Order #48212 items · €64.80OrderedShippedDelivered
14:32
NordwearBusiness account
I need a warm jacket for hiking. Any ideas?09:12
The Trail Light is a great pick: waterproof, light and in stock in all sizes.
Trail Light Jacket€89.00 · In stock in all sizes
View product
09:12
NordwearBusiness account
Can I still return the jacket I bought last week?10:21
Yes, Anna. You can return it until 28 November. Here is your return label:
PDFReturn-label-4790.pdf1 page · 84 kB
10:21
NordwearBusiness account
Hi, do you ship to Austria?18:04
Yes! Shipping to Austria takes 2–3 business days and is free for orders over €50.18:04
Perfect, thank you!18:05
NordwearBusiness account
Wie lange dauert der Versand nach Österreich?11:05
Der Versand nach Österreich dauert 2–3 Werktage. Ab 50 € ist er kostenlos.11:05
NordwearBusiness account
Do you offer a discount for a team order of 20 jackets?15:40
Yes, we prepare custom offers for team orders. What is your email address?15:40
mark@company.com15:41
Thanks, Mark! Our team will send you a custom offer today.15:41

Automatic replies, 24/7

Konrado answers incoming WhatsApp messages automatically, even outside business hours. Customers get help without waiting for your team.

02:14Answered

Konrado checks the details before replying

Konrado checks order status, product availability and delivery details in your connected store before replying to customers.

Knowledge baseYour systems

Human support when needed

When a question needs a person, your team can take over with the full conversation and customer context.

Automatic replySupport agentHistory and context

Less repetitive work for your team

Konrado handles everyday customer questions, so your team has more time for requests that need personal attention.

Trusted by support teams

Maciej Baran
With Konrado we automated most of our support. Customers get an answer right away, even in the evenings and on weekends.
Maciej BaranOwner, MiStickers

Your WhatsApp support teammate is ready.

Start free and let Konrado take care of customer messages, day and night.