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Automate web hosting support with WHMCS, cPanel and more

Konrado uses data from your connected systems to help customers with plans, invoices and technical issues, handles routine tickets and prepares replies for your team.

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Chris Danks
Chris DanksManaging Director, The Hosting Heroes
I also love how it proactively checks elements like MX records and suggests improvements to SPF records…
The Hosting HeroesWeb hosting, United Kingdom

The Hosting Heroes is a UK web hosting company using Konrado in its daily support workflow. Konrado answers routine tickets automatically, while the team gets prepared replies and technical findings for more complex cases. Don’t take our word for it. See it in action on The Hosting Heroes website

From pre-sales to support tickets

From choosing a plan to fixing technical problems, Konrado uses real customer and server data to answer and help your team.

HHostgrove AssistantOnline · replies instantly
Today
Help me choose a VPS
For most websites and apps I recommend VPS Pro:
VPS ProRecommended$9.99 / month
4 vCPU · 8 GB RAM · 100 GB NVMeChoose plan
VPS Start$4.99 / month
2 vCPU · 4 GB RAM · 50 GB NVMe
VPS Max$19.99 / month
8 vCPU · 16 GB RAM · 200 GB NVMe
Ask about plans, billing or your server
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HHostgrove AssistantOnline · replies instantly
Today
We need 40 VPS for our agency. Can you make us an offer?
Sure! Leave your details and our sales team will prepare a custom offer:
Request a custom offerDaniel Brooksdaniel@brightagency.com40 × VPS Pro, managed backupsSend request
Ask about plans, billing or your server
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HHostgrove AssistantOnline · replies instantly
Today
Why is my VPS not active yet?
Your order #8812 is waiting for payment. Once invoice #10482 is paid, your VPS is activated automatically.
Invoice #10482VPS Pro · monthlyUnpaid
Due today$9.99
Pay now
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HHostgrove AssistantOnline · replies instantly
Today
My emails stopped arriving after I changed DNS.
Your MX record still points to your old email provider. Change it in DNS Zone Editor to:
mark-shop.comMX record outdated
TypeMXHost@Points tomail.hostgrove.comPriority10
Open DNS Zone Editor
Ask about plans, billing or your server
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Ticket #HGR-31851How do I reset my cPanel password?Auto-reply
SKSara KimJust now

Hi, I forgot my cPanel password. How can I reset it?

How Konrado handled itSentimentNeutralConfidence98%DecisionAutomatic response
Konrado.AIAuto-reply sent

Hi Sara, you can reset it in your client area: Services → My Services → Manage → Change cPanel Password. If you need anything else, just reply to this ticket.

Integrations for hosting providers

Connect systems like WHMCS and cPanel, so Konrado replies based on each customer’s real services and account.

  • WHMCSClients, services, products, invoices, tickets
  • SupportPalTicketing + webhooks
  • Rackspace Cloud OfficeDomains, mailboxes, aliases, DKIM
  • Your own MCPConnect your own or a third-party MCP
  • cPanel / WHMVia the Konrado plugin or API
  • DirectAdminVia the Konrado plugin or API
  • PleskVia the Konrado plugin or API
  • ProxmoxVMs, containers, backups, metrics
  • SolusVM 2Via the Konrado plugin or API

Your customers get help wherever they contact you

Konrado uses the same knowledge and systems on every channel.

  • WebsiteLive chat on your website
  • HelpdeskSupport tickets and email
  • WhatsApp & MessengerWhatsApp and Messenger
  • PhoneAI voice agentSoon
Website chatWhatsAppMessengerEmailSupport ticketsPhoneSoon

Free to start

Start with 500 free credits. No credit card required.

Live in 5 minutes

Connect your existing systems, add the chat to your website and go live. No developer needed.

Secure by default

Your customer data is never used to train AI and stays in a separate environment.

Let Konrado take care of more hosting support

Connect your hosting tools, and Konrado will handle common requests and help your technicians with more complicated issues.

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