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Give your team superpowers with Ticket AI Copilot

Konrado researches every ticket and prepares a reply, so your team can focus on solving problems instead of writing answers.

Works directly in your helpdesk, with extensions for Chrome and Firefox.

Everything your team needs, right next to the ticket

Konrado brings customer details, important alerts and prepared replies into the helpdesk your team already uses.

Overview and AI assistantCustomer details, ticket context and a place to ask Konrado for help.
AlertsKonrado highlights important problems found in your connected systems.
Reply variantsYour agent can choose between different replies prepared by Konrado.
Tasks before sendingKonrado shows what your agent needs to do before sending the prepared reply.
Confidence and versionsSee how sure Konrado is and switch between reply versions.
Improve and insertAdjust the reply or insert it straight into the WHMCS editor.
Service informationClient, service and domain status from WHMCS.

All customer information in one place

Konrado collects customer details, service information, previous tickets and relevant documentation, so your agents don’t have to search through multiple systems.

Konrado investigates issues for your team

Konrado checks connected systems, looks for possible causes and prepares a summary of what it finds, helping your agents understand the problem faster.

Replies prepared and ready for review

Konrado writes a suggested reply based on the customer’s situation. If something needs to be done first, it also prepares a task list for your agent.

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Trusted by support teams

Chris Danks
KonradoAI was the obvious choice because it automatically drafts a high-quality reply for nearly every ticket…
Chris DanksManaging Director, The Hosting Heroes

Make every support ticket easier to handle

Let Konrado investigate tickets and prepare replies, so your team can resolve customer issues faster.