Give your team superpowers with Ticket AI Copilot
Konrado researches every ticket and prepares a reply, so your team can focus on solving problems instead of writing answers.
Works directly in your helpdesk, with extensions for Chrome and Firefox.
Everything your team needs, right next to the ticket
Konrado brings customer details, important alerts and prepared replies into the helpdesk your team already uses.
All customer information in one place
Konrado collects customer details, service information, previous tickets and relevant documentation, so your agents don’t have to search through multiple systems.
Konrado investigates issues for your team
Konrado checks connected systems, looks for possible causes and prepares a summary of what it finds, helping your agents understand the problem faster.
Replies prepared and ready for review
Konrado writes a suggested reply based on the customer’s situation. If something needs to be done first, it also prepares a task list for your agent.
Trusted by support teams

KonradoAI was the obvious choice because it automatically drafts a high-quality reply for nearly every ticket…
Make every support ticket easier to handle
Let Konrado investigate tickets and prepare replies, so your team can resolve customer issues faster.