Integrations

Novità di prodotto, storie dei clienti e idee utili per offrire un supporto migliore.

Novità e approfondimenti dal team di Konrado.AI.

Proxmox integration: Why good support usually starts before the investigation

Anyone who has been involved in hosting long enough eventually discovers that it’s pretty rare for support tickets to arrive already packed with the details you actually need for troubleshooting. The ticket itself may contain just enough information to start a conversation, but rarely enough to understand the situation. To see why, look no further […]

Joanna Byjoś23 giugno 2026

Integrations

SolusVM 2 integration: Why infrastructure-aware AI is fundamentally different

Infrastructure companies have become remarkably good at working with enormous amounts of data scattered across disconnected systems, mostly because they have had very little choice. Over time, support teams learned to compensate for that fragmentation almost instinctively. Experienced administrators mentally reconstruct customer environments while reading tickets. They remember node names, virtualization patterns, service histories, and […]

Joanna Byjoś26 maggio 2026

Integrations

What Happens When SupportPal Gets the Right AI Integration

Support tools tend to fall into two categories. There are the all-in-one platforms that try to handle everything, often at the cost of control and flexibility. And then there are on-premise tools like SupportPal – more focused, and fully self-hosted, which already says a lot about the type of users it attracts. Teams that care […]

Joanna Byjoś4 maggio 2026

Proxmox integration: Why good support usually starts before the investigation

SolusVM 2 integration: Why infrastructure-aware AI is fundamentally different

What Happens When SupportPal Gets the Right AI Integration

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