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Case Studies

Nouveautés produit, témoignages clients et idées pour offrir un meilleur support.

Nouveautés produit et analyses de l’équipe Konrado.AI.

Case Studies

How Konrado.AI took over from WhatsApp – Gigacore Case Study

If your focus is elsewhere, it’s easy to overlook just how many support tickets follow familiar patterns. Yet someone still has to read each of them, investigate the customer’s environment, and prepare a response before moving on to the next one. Repeat that dozens or hundreds of times every day and it becomes clear that […]

Joanna Byjoś30 juillet 2026
Case Studies

The Hosting Heroes Case Study: Where Support Time Really Goes (and How to Get It Back)

You can run tests, build scenarios, and validate edge cases for as long as you want, but none of it really tells you how your product will stand the load of a customer actually depending on it every day. So instead of staying in that safe zone, our CEO went straight to The Hosting Heroes, […]

Joanna Byjoś22 avril 2026
Case Studies

From Skepticism to Default – How Konrado.AI Changed Support for INBS.Software Ecosystem

ModulesGarden, EasyDCIM and PanelAlpha are all part of the INBS.Software ecosystem, each at a different stage of development. But no matter where a product stands, support is where things get real. More users mean more tickets. In web hosting especially, more tickets mean more edge cases, unusual setups, and more digging through documentation to find […]

Joanna Byjoś9 mars 2026

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